Refund Policy

Last updated: 9/2/2025

1. Overview

At Statement of Purpose, we want you to be completely satisfied with our SOP Builder service. This Refund Policy explains the circumstances under which refunds may be provided and the process for requesting them.

2. Subscription Refunds

7-Day Money Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with our service within the first 7 days of your initial subscription, you may request a full refund.

Conditions for Refund Eligibility

• Refund requests must be made within 7 days of your initial subscription date
• This guarantee applies only to first-time subscribers
• Renewals and subsequent subscription periods are not eligible for refunds
• Accounts found to be abusing the system may be denied refunds

3. What We Don't Refund

• Subscriptions older than 7 days
• Subscription renewals (monthly or annual)
• Accounts terminated for violation of our Terms of Service
• Services already fully utilized during the guarantee period
• Refunds requested due to technical issues that we offered to resolve

4. How to Request a Refund

To request a refund during the eligible period:

1. Contact our support team at support@kabett.com
2. Include your account email and subscription details
3. Briefly explain the reason for your refund request
4. We will process your request within 3-5 business days

5. Refund Processing

• Refunds will be processed using the original payment method
• Processing time may vary depending on your payment provider (typically 5-10 business days)
• Upon refund approval, your account access will be immediately terminated
• You will receive email confirmation of the refund processing

6. Cancellations vs. Refunds

Cancellation: You can cancel your subscription at any time to prevent future charges. Cancellation does not entitle you to a refund for the current billing period.

Refund: A refund returns money for services already paid for, subject to the conditions outlined in this policy.

7. Force Majeure

In cases of extended service outages due to circumstances beyond our control (natural disasters, government actions, etc.), we may, at our discretion, provide prorated refunds or service credits.

8. Dispute Resolution

If you disagree with our refund decision, you may:

• Contact our customer service team for review
• Dispute the charge with your payment provider
• Seek resolution through applicable consumer protection agencies

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Information

For refund requests or questions about this policy, please contact us at:

• Email: support@kabett.com
• General inquiries: hi@kabett.com

This Refund Policy is part of our Terms of Service and should be read in conjunction with our Privacy Policy.